At our website, which can be found at https://uk-product-catalogs-translation-services.rapidvoice.net (hereinafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. Our Privacy Policy is designed to clearly outline how we handle personal data, in line with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy is applicable to all interactions with our website, applications, services, and products. Please note that this privacy policy does not extend to third-party entities, applications, or services that may be linked to from our platform, each of which operates under its own privacy policies.
Our processing activities cover various scenarios where you might interact with us, such as:
- Using our applications and services as an authorized user
- Visiting any of our websites that fall under this Privacy Statement
- Engaging with communications from us, including newsletters, emails, calls, or texts/SMS
We collect a range of personal data to facilitate your interactions with us. This includes but is not limited to:
- Account information for user authentication and account management
- Payment information to process transactions
- Financial information pertinent to billing and invoicing
- Purchase information to track orders and deliver products or services
- Mobile device identifiers for mobile application functionality and performance monitoring
- Location data to enhance location-based services or for security purposes
- Feedback you provide, which helps us improve our offerings
- Social media information if linked with our services
- Product information for service customization and support
We gather this personal data through various means, including user input during interactions, automated technologies such as cookies, and in some cases, from third parties whose privacy policies dictate their data handling practices.
Our website uses cookies to ensure a seamless experience and to help us understand how our services are used for ongoing improvement. These cookies perform functions ranging from essential operations to understanding user preferences and site performance. You can manage your preference for these cookies through our Cookie Manager tool.
We are committed to retaining personal data only as long as it is necessary for the purposes for which we collected it, or as required by law. Once the purpose has been fulfilled or the legal requirement met, we take steps to delete or anonymize this data.
To protect your personal data from unauthorized access and use, we have implemented a range of organizational and technical safeguards, including secure communication channels and collaboration with reputable third-party processors who also adhere to high security standards.
We recognize the importance of protecting children’s privacy. Our services are not intended for users under 18 years of age, and we do not knowingly collect data from children in this age range.
Our commitment to your privacy rights is unwavering. Depending on where you are located, you may have rights such as access to your personal data, rectification of incorrect information, erasure of your data under certain conditions, restriction of processing in specific circumstances, data portability, the right to object to certain types of processing, non-discrimination for exercising your privacy rights, the ability to file an appeal or complaint with a supervisory authority, and the option to withdraw consent at any time. To exercise these rights, please reach out to our privacy team via email at [email protected].
We reserve the right to update this Privacy Policy as necessary. Any changes will be communicated by posting a new version on our website.
For any inquiries, unsubscribe requests, or data-related questions, please feel free to contact us through the email address provided or via written correspondence to our designated address. Our team is dedicated to assisting you with your privacy concerns and ensuring your experience with us is both satisfying and secure.